Terms and Conditions of Service

1. Non-Legal Assistance Disclaimer

• We **do not** represent you in court or before any governmental agency.
• We **cannot** advise you on your legal rights, remedies, or strategies.
• You are solely responsible for the final submission and filing of all documents to the appropriate court.

2. Scope of Services

Our assistance is limited to:

• **Eligibility Screening:** Reviewing the facts you provide to determine potential eligibility for record sealing/expungement under relevant state statutes.
• **Form Preparation:** Completing standard, publicly available court forms with the information and details you supply.
• **Procedural Guidance:** Explaining the non-legal steps required for self-filing, such as where to file, estimated court fees (which you are responsible for), and deadlines.
• **Client Communication:** Communicating with you regarding the status of your form preparation.

3. User Responsibilities

By using our services, you agree to:

• **Provide Accurate Information:** Ensure all personal and criminal history details provided to REAL RECORDS are complete, truthful, and accurate to the best of your knowledge.
• **Review Documents:** Carefully review all prepared forms and documents before filing them with the court.
• **Pay Fees:** Be solely responsible for any required court filing fees, background check fees, or other costs associated with your expungement or sealing application.
• **No Guaranteed Outcome:** Acknowledge that the outcome of any court petition is determined solely by the presiding judge and is not guaranteed by REAL RECORDS.

4. Limitation of Liability

To the maximum extent permitted by law, REAL RECORDS shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from (a) the use or inability to use the service; (b) the cost of procurement of substitute services; (c) the outcome of any court filing; or (d) unauthorized access to or alteration of your transmissions or data.

5. Governing Law

These Terms shall be governed by the laws of the State of **[Insert Governing State Here]**, without regard to its conflict of law provisions.