Privacy Policy
Last Updated: October 29, 2025
At **REAL RECORDS (A Non-Profit Organization)**, we understand that the information you share with us regarding your criminal history is highly sensitive and personal. Your trust and privacy are our highest priority. This policy explains what information we collect, how we use it to provide our record sealing and expungement assistance services, and how we protect it.
1. Information We Collect
We collect information necessary to determine your eligibility for record clearance and to prepare court documents for non-legal filing assistance.
- Contact and Identification Data: Your name, address, phone number, email address, date of birth, and any required government identification numbers needed for court forms (e.g., driver’s license number, partial social security number).
- Criminal Case Data (Highly Sensitive): Details about arrests, convictions, court records, case numbers, sentencing dates, completion of probation/parole, and charging documents.
- Technical Data: Information about your website usage, IP address, and browser type, collected via standard website analytics to improve our service delivery.
2. How We Use Your Information
Your information is used strictly to provide the non-legal record assistance services you requested:
- **Eligibility Screening:** To verify if your case meets the statutory requirements for record sealing or expungement in your state.
- **Document Preparation:** To accurately prepare petitions, affidavits, and proposed orders for self-filing in the relevant court.
- **Communication:** To communicate with you regarding the status of your case and next steps.
- **Internal Operations:** For grant reporting (using aggregated, anonymized data only) and improving the quality of our non-legal support programs.
3. Data Security and Storage
We implement robust administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, and misuse.
- All sensitive criminal case data is stored in secure, encrypted environments.
- Access to your case information is limited to REAL RECORDS staff and volunteers who require it to perform their duties.
- We maintain a strict confidentiality agreement with all personnel handling client data.
4. Sharing and Disclosure of Information
We **do not** sell, rent, or trade your personal or criminal case information to any third parties for marketing purposes.
- With Your Consent: We share information only as directed by you, typically by submitting the final prepared forms to the relevant **Court, District Attorney’s Office, or Law Enforcement Agency** as part of the sealing/expungement process.
- Service Providers: We may use trusted third-party services (e.g., secure cloud hosting) that are contractually bound to keep your information confidential and secure.
- Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or other legal process.
5. Your Privacy Rights
You have the right to:
- **Access:** Request a copy of the personal information we hold about you.
- **Correction:** Ask us to correct any data that is inaccurate or incomplete.
- **Deletion:** Request the permanent deletion of your file and data, subject to legal retention obligations.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
REAL RECORDS Non-Profit
Email: privacy@realrecords.org
Address: Real Records 3172 N. Rainbow BLVD #1323 Las Vegas, NV 89108
Privacy Policy
Last Updated: October 29, 2025
At REAL RECORDS (A Non-Profit Organization)**, we understand that the information you share with us regarding your criminal history is highly sensitive and personal. Your trust and privacy are our highest priority. This policy explains what information we collect, how we use it to provide our record sealing and expungement assistance services, and how we protect it.
THIS IS NOT LEGAL ADVICE.
We collect information necessary to determine your eligibility for record clearance and to prepare court documents for non-legal filing assistance.
- Contact and Identification Data: Your name, address, phone number, email address, date of birth, and any required government identification numbers needed for court forms (e.g., driver’s license number, partial social security number).
- Criminal Case Data (Highly Sensitive): Details about arrests, convictions, court records, case numbers, sentencing dates, completion of probation/parole, and charging documents.
- Technical Data: Information about your website usage, IP address, and browser type, collected via standard website analytics to improve our service delivery.
Your information is used strictly to provide the non-legal record assistance services you requested:
- **Eligibility Screening:** To verify if your case meets the statutory requirements for record sealing or expungement in your state.
- **Document Preparation:** To accurately prepare petitions, affidavits, and proposed orders for self-filing in the relevant court.
- **Communication:** To communicate with you regarding the status of your case and next steps.
- **Internal Operations:** For grant reporting (using aggregated, anonymized data only) and improving the quality of our non-legal support programs.
IMPORTANT NOTE:
As a non-profit providing non-legal assistance, we do not provide legal advice, and your information is used only to support the preparation of your forms and guide you through the procedural steps.
We implement robust administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, and misuse.
- All sensitive criminal case data is stored in secure, encrypted environments.
- Access to your case information is limited to REAL RECORDS staff and volunteers who require it to perform their duties.
- We maintain a strict confidentiality agreement with all personnel handling client data.
We **do not** sell, rent, or trade your personal or criminal case information to any third parties for marketing purposes.
- With Your Consent: We share information only as directed by you, typically by submitting the final prepared forms to the relevant **Court, District Attorney’s Office, or Law Enforcement Agency** as part of the sealing/expungement process.
- Service Providers: We may use trusted third-party services (e.g., secure cloud hosting) that are contractually bound to keep your information confidential and secure.
- Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or other legal process.
You have the right to:
- **Access:** Request a copy of the personal information we hold about you.
- **Correction:** Ask us to correct any data that is inaccurate or incomplete.
- **Deletion:** Request the permanent deletion of your file and data, subject to legal retention obligations.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
REAL RECORDS Non-Profit
Email: privacy@realrecords.org
Address: Real Records 3172 N. Rainbow BLVD #1323 Las Vegas, NV 89108